Many of us have expressed frustration while having to deal with airlines over broken luggage or missing bags. But a multimillionaire has chosen to create a website to rank airlines by the frequency of luggage loss after his girlfriend’s suitcase went missing.

Pieter Levels, who is also a developer, shared the news on X with photos. The website’s ranking system adjusts for the varying sizes of airlines by accounting for factors such as the number of flights and fleet size. “It’s a real-time ranking of airlines based on their current luggage loss rates,” he explained.

Indian carriers have not fared well in the ranking, with Air India topping the list, followed by Aer Lingus, WestJet Airlines, British Airways, Iberia, and SpiceJet.

Levels was motivated to launch the website after Vueling Airlines, a Spanish carrier, misplaced his girlfriend’s suitcase on a flight from Lisbon to Barcelona around a week ago. The suitcase is currently at Austin airport, and they are also in Austin, US.

Despite assurances over the past four days that the suitcase would be delivered to their hotel, it still has not arrived.

In Barcelona, Levels and his girlfriend faced a similar situation. Their suitcase was at the airport—they could see it there. While they were in Barcelona, the airline promised to contact them to deliver the suitcase to their hotel, but it never happened.

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Levels expressed his frustration, uncertain of the takeaway from this ordeal, except for one, perhaps: to avoid flying with Vueling, owned by Qatar Airways through IAG.

The rankings show that Air India loses the most luggage, while Japan’s All Nippon Airways has the lowest rate of lost baggage. LATAM Brazil and Alaska Airlines follow closely, ranking second and third for losing the fewest bags.

The website gathers data mainly from social media since airlines rarely release their lost luggage statistics. So the rankings should be taken with caution as their accuracy hinges on the presence and trustworthiness of online reports and complaints.

Reacting to the post, an X user said, “this kind love language should deserve a name of its own lol.” Another user wrote, “Maybe stupid question but do airports also play a role? I always thought it was the airports that arrange the bag stuff but idk.”

A third user commented, “Air France lost my bags twice per one trip. Paris->Tokyo and Tokyo->Paris.” Yet another user said, “Can you do this for airline experiences too? Like airline reviews.”

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