The Data Protection Commission (DPC) in Ireland has launched an inquiry into Ryanair’s Customer Verification Processes when passengers book flights with third party websites or Online Travel Agents. 

The inquiry will look at how Ryanair processes personal data after the DCP said it received several complaints.  

The inquiry will specifically look at Ryanair’s practice of requesting additional ID verification from customers who book travel tickets via third party websites, as opposed to booking directly on the carrier’s website.   

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