I call upon all Guernsey residents who are as fed up as I am, to arrange a meeting to discuss this and call time upon Aurigny and those in the government who are responsible for this horrendous waste of public money to open up air travel to companies who are capable of running a competent and reliable airline. Follow Jersey and bring in easyJet and British Airways to give us what this island desperately wants – reliable and cost-effective travel.

This letter is from someone that has had two years of delayed, disrupted and cancelled flights, so much so that ITV Channel Islands did an interview with my wife and I, and a full news report that seems to have been totally ignored by Aurigny and the States. I made several calls to Aurigny prior to the interview and did not even get a return phone call.

Peter Jones

peterjones4435@yahoo.com

A spokesman from Aurigny replied:

Thank you for passing on this feedback. Aurigny customers are always welcome to provide feedback directly to our team via our dedicated customer service channels, details of which can be found on our website. Customers can also use the website to find FAQs on our terms of service and for common requests such as how to make changes to their booking and what charges will apply.

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