Summary

  • Singapore Changi Airport is a world-class hub with seamless operations, state-of-the-art facilities, and exceptional passenger experience, earning the nickname “The Airport That Never Sleeps.”
  • Major airlines based in Singapore include Singapore Airlines, Scoot, Jetstar Asia, and (previously) SilkAir, while Changi also serves as a crucial transit hub for international airlines like Qatar Airways, Emirates, British Airways and Qantas.
  • Changi Airport’s 24/7 operations are supported by dedicated staff and partners, innovative sustainability practices, and unique attractions like the world’s tallest indoor waterfall, the HSBC Rain Vortex.

Singapore Changi Airport, often hailed as one of the world’s best airports, is renowned for its seamless operations, state-of-the-art facilities, and tireless dedication to providing an exceptional passenger experience. This reputation has earned the hub the nickname “The Airport That Never Sleeps.” Let’s find out why Changi Airport operates around the clock, ensuring every traveler’s smooth and enjoyable experience.

Singapore Airlines Airbus A380 Taking Off From Changi Airport

Photo: Normand Fernandez | Shutterstock

But first, what airlines are based in Singapore?

Singapore Changi Airport is home to various airlines, making it a significant regional and international air travel hub. According to Changi Airport, the airport’s primary home-based carrier is Singapore Airlines, the nation’s flag carrier, renowned globally for its top-tier service and extensive route network that connects passengers to over 60 destinations worldwide. Alongside Singapore Airlines is its low-cost subsidiary, Scoot, which offers affordable travel options to more than 60 destinations across Asia, Australia, and Europe​.

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A Brief Guide To Singapore Changi Airport’s Four Terminals

The award-winning facility comprises four terminals on a 9.7-square-mile site, with a fifth terminal on the way.

Jetstar Asia, another major player based in Changi, provides budget-friendly travel options throughout Asia and Australia. It operates alongside other vital airlines, such as SilkAir, which was integrated into Singapore Airlines to streamline operations and enhance connectivity within the region​.

Additionally, Changi serves as a critical transit hub for numerous international airlines, including Qatar Airways, Emirates, British Airways (which flies to Sydney), and Qantas. Recently, Turkish Airlines has started selling fifth-freedom routes between Singapore and Melbourne.

These airlines offer extensive connections to Europe, the Middle East, Africa, and beyond. These airlines leverage Changi’s strategic location and world-class facilities to provide seamless travel experiences for millions of passengers annually​.

Discover more aviation news here.

Round-the-clock services

Changi Airport’s commitment to passenger comfort extends to its amenities and services, which operate 24/7. For example, the Pezzo Group operates a new concept comprising five casual dining brands, all located in the Terminal 2 Arrival Hall.

Staff at these dining establishments use off-peak periods for cleaning, food preparation, and supply delivery, ensuring that passengers can enjoy fresh and delicious meals at any time of day or night​.

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Singapore Changi Airport: How Long Do I Need To Connect?

Connection times can vary significantly depending on your airline and terminal.

One of the most interesting parts of Malay food culture is the Hawkers market, a phenomenon that has placed Singapore on the worldwide food scene. These markets have since been recreated in Singapore Changi, allowing traveling passengers to have a slice of the Singaporean food scene without leaving the airport.

Moreover, the airport’s unique offerings, such as the specially curated music playlist and the signature orchid tea fragrance, enhance the overall ambiance. The music is tailored to suit different times of the day, creating a lively atmosphere during peak hours and a tranquil one during off-peak times. The orchid tea fragrance, diffused throughout the airport, adds a touch of freshness and delight, making the environment more pleasant for travelers​.

Inside Singapore Changi Airport's Terminal 1.

Photo: Urban Vignette | Shutterstock

Innovation and sustainability

Changi Airport is also at the forefront of innovation and sustainability. It continuously adopts new technologies and practices to enhance its operations and reduce its environmental footprint. For instance, the airport’s digital transformation initiatives include the Truck Dock Slot Booking system, which optimizes cargo handling and improves efficiency. Additionally, the airport’s chiller plant upgrade project underscores its commitment to reducing energy consumption and promoting sustainability​.

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How Singapore Changi Airport Has Almost Recovered to Pre-COVID Levels

Following an encouraging fourth quarter, Singapore Changi Airport should reach a 100% recovery this year.

During the COVID-19 pandemic, Changi Airport demonstrated its resilience and adaptability by transforming into a frontline battle station overnight. The airport community rose to the challenge, implementing rigorous health and safety measures to protect passengers and staff. This ability to swiftly adapt to changing circumstances further cements Changi’s reputation as a world-class air hub​.

Unique experiences and attractions

Changi Airport goes beyond the typical airport experience by offering a range of unique attractions and activities. From the world’s tallest indoor waterfall, the HSBC Rain Vortex, to the various thematic gardens and entertainment options, Changi ensures that passengers have plenty to explore and enjoy during their stay. These attractions and the airport’s world-class shopping and dining options make it a destination.

Here’s how to spend a whole day at Singapore Changi

Time

Experience

5:00 AM – 7:00 AM

Early morning quiet time at the Butterfly Sanctuary (Terminal 3)

7:00 AM – 9:00 AM

Visit the Kinetic Rain sculpture display (Terminal 1)

9:00 AM – 11:00 AM

Stroll through the Sunflower Garden (Terminal 2)

11:00 AM – 1:00 PM

Enjoy breakfast at the Hawker Market (Terminal 3)

1:00 PM – 3:00 PM

Relax at one of the premium lounges (Various Terminals)

3:00 PM – 5:00 PM

Catch the HSBC Rain Vortex light show (Jewel Changi Airport)

5:00 PM – 7:00 PM

Explore the Shiseido Forest Valley (Jewel Changi Airport)

7:00 PM – 9:00 PM

Have dinner at the Hawker Market (Terminal 3)

9:00 PM – 11:00 PM

Experience the Enchanted Garden (Terminal 2)

Behind-the-scenes: ensuring seamless operations

The seamless experience at Changi is made possible by the dedicated efforts of various teams working behind the scenes. For instance, roadway sweepers and cleaning crews, managed by long-term contractor Chye Thiam Maintenance (CTM), work tirelessly to keep the airport clean. This includes cleaning parking bays, taxiways, and runways, especially during the morning peak when traffic increases​.

Inside Singapore Changi Airport.

Photo: Feylite | Shutterstock

Additionally, the airport’s Airfield Ground Lighting team conducts nightly inspections and maintenance of runway and taxiway light fittings, ensuring the safety and efficiency of aircraft operations. This nocturnal activity is crucial for preparing the runways for the next day’s flights​.

An airport that never sleeps

Singapore Changi Airport’s reputation as “The Airport That Never Sleeps” is well-deserved. Its 24/7 operations, driven by a dedicated and efficient workforce, ensure travelers’ seamless and enjoyable experience.

Related

Singapore Changi Airport Will Have 4 Airbus A380 Airlines For The 1st Time In 4+ Years

Singapore Airlines, Qantas, Emirates, and British Airways will all operate.

With continuous innovation, a strong focus on sustainability, and many unique attractions, Changi Airport is a testament to aviation industry excellence. Whether passing through for a few hours or spending an entire day exploring its many offerings, Changi Airport promises a positively surprising and stress-free experience at any time of the day or night.


  • Jewel Changi Airport

    Singapore Changi Airport

    IATA/ICAO Code:
    SIN/WSSS

    Country:
    Singapore

    CEO:
    Lee Seow Hiang

    Passenger Count :
    3,053,000 (2021)

    Runways :
    02L/20R – 4,000m (13,123ft) |
    02C/20C – 4,000m (13,123ft) |
    02R/20L – 4,000m (13,123ft)

    Terminals:
    Terminal 1 |
    Terminal 2 |
    Terminal 3 |
    Terminal 4 |
    JetQuay CIP Terminal

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