Four airlines that fly directly in and out of Jackson-Medgar Wiley Evers International Airport ranked in the Top 10 airlines of overall service quality and functional performance in a WalletHub report.
WalletHub ranked in its Best Airlines list of 2024 the nine largest U.S. carriers, plus one regional airline across 13 metrics. WalletHub ranked 10 airlines in the following five categories: Best Airline Overall; Most Affordable Airline; Most Reliable Airline; Most Comfortable Airline; Safest Airline.
Delta Airlines, United Airlines, American Airlines and Southwest Airlines are four air services that fly directly in and out of Jackson-Evers, according to Jackson-Medgar Wiley Evers International Airport webpage.
Based on the WalletHub 2024 report, Delta came out on top in two categories and was fourth overall, behind Alaska Airlines, SkyWest Airlines and Spirit Airlines.
United Airlines ranked fifth overall, American Airlines ranked eighth overall and Southwest Airlines ranked 10th overall. These three airlines did not place first in any of the five categories.
Delta Airlines named most reliable airline
Delta ranked first in reliability. For that ranking, WalletHub analyzed which airline had the lowest rate of cancelations, delays, mishandled luggage and denied boarding. Reliability scores are meant to be high in value.
- Delta Airlines – 32.40
- SkyWest Airlines – 28.87
- Alaska Airlines – 28.38
- United Airlines – 26.98
- Southwest Airlines – 24.68
- Spirit Airlines – 23.82
- JetBlue Airways – 20.56
- Hawaiian Airlines – 19.63
- American Airlines – 17.92
- Frontier Airlines – 5.95
Southwest ending some services:Southwest cut some Jackson flights, but was passenger traffic the reason?
Delta Airlines tops list as most comfortable airline
Delta along with JetBlue Airways leads the way in having the most comfortable airline. For this ranking, WalletHub examined in-flight experience, offering free amenities such as Wi-Fi, extra legroom and complimentary snacks and beverages. Comfort scores are meant to be high in value.
- Delta Airlines – 5.00
- JetBlue Airways – 5.00
- Alaska Airlines – 4.63
- American Airlines – 4.63
- Southwest Airlines – 4.63
- United Airlines – 4.50
- Hawaiian Airlines – 4.00
- Spirit Airlines – 0.50
According to WalletHub, the regional carrier SkyWest is not represented in this chart because “it serves other major airlines, which may dictate what amenities are provided.”
Renovations to airport:JMAA to use an $8 million grant on infrastructure improvements. See the projects
Best Airlines in 2024
The nine largest U.S. airlines and one regional carrier were compared across 13 metrics, including cancellation and delay rates, baggage mishaps and in-flight comfort for the overall top airlines list, according to WalletHub. The overall score maximum value is 100.
- Alaska Airlines – 68.07
- SkyWest Airlines – 65.96
- Spirit Airlines – 65.69
- Delta Airlines – 61.56
- United Airlines – 51.96
- JetBlue Airways – 51.60
- Hawaiian Airlines – 48.30
- American Airlines – 46.52
- Frontier Airlines – 43.57
- Southwest Airlines – 36.03
Funding for airport:Aging Jackson airport receives an $8 million federal grant to upgrade equipment