Describing it as right and fair, its Chairman Datuk Wong Kii Yii said the move reflected Transport Minister Anthony Loke’s concern for the wellbeing of such passengers who may be on holiday with family members.
ADVERTISEMENT
Wong, however, said the requirement, which took effect on Sept 2, should be strengthened with a refund deadline.
“The refund process should be easy without multiple forms to fill, considering that all sorts of people use airline services,” he said.
Dear Daily Express reader,
Ever since 1963, before the formation of Malaysia, The Daily Express has kept the public well-informed as well as helped shape Sabah & Labuan’s development for 60 years.
By subscribing you are supporting many of our award winning journalists – the first newspaper to win the Prime Minister’s award for excellence in Journalism – who work tirelessly to bring you the facts and news that matter.
We are also the only newspaper to achieve a world scoop in the Nick Leeson saga in 1995.
Your subscription helps to hold those in power accountable. Subscribe today to support exclusive, local and independent journalism.
Subscriber Log-in here Subscribe now To unlock this article sign in here