5 Things Passengers Should Know Before They Fly

San Francisco International Airport (SFO) is one of the busiest airports in the world and is known for its exceptional amenities and services. Whether you’re a frequent traveler or visiting SFO for the first time, understanding the airport’s features and services can significantly enhance your experience. Here are five essential things to know before you fly through SFO.

1

Arriving early: how much time do you need?

Arriving at the airport with plenty of time to spare is crucial, especially at a busy international hub like SFO. For domestic flights, arriving at SFO at least two hours before departure is recommended. According to official guidelines from SFO, international travelers should plan to arrive three hours before their flight. This allows ample time for check-in, security screening, and airport navigation.

SFO also offers expedited screening through TSA PreCheck® and CLEAR®, which can significantly reduce wait times for those enrolled in the programs, helping to streamline the security process. Recently, some new ID requirements have come into place, so it’s best to stay informed.

For international travelers, it’s important to note that you may need to re-enter security after clearing US Customs if you’re catching a connecting domestic flight. According to upgradedpoints.com, security checkpoints are spread across all terminals, giving passengers flexibility when navigating between gates.

2

Transportation and parking: simplified access to and from SFO

Getting to SFO is straightforward, thanks to various ground transportation options. You can easily connect to the airport using BART (Bay Area Rapid Transit), a convenient choice for travelers coming from San Francisco or the East Bay, according to SFO’s ground transportation resources. The AirTrain, an automated people mover, provides a seamless connection between all terminals, parking garages, and the BART station, making it easy to navigate the giant airport.

Photo: EQRoy | Shutterstock

If you plan to drive to SFO, parking can be pre-booked online, which is highly recommended during peak travel times. Rates start at $4 for 30 minutes, and long-term parking options are also available. Additionally, if you’re picking someone up, a free Cell Phone Waiting Lot is available until your party is ready for curbside pick-up. Rideshare services, taxis, and shuttles are also available for travelers who prefer to avoid parking, according to the SFO website and SF Travel.

• BART: Direct train service to San Francisco and the East Bay.
• SamTrans: Bus service connecting to San Francisco, Palo Alto, and local areas.
• Caltrain: Accessible via shuttle from Millbrae Station.
• AirTrain: Internal airport train connecting terminals, parking, BART, and rental cars.
• Rideshares & Taxis: Uber, Lyft, and taxis are available for pick-up and drop-off.
• Shuttle & Private Cars: Shared vans, hotel shuttles, and private limousines.
• Rental Cars: Available at the Rental Car Center.
• Parking: Short-term and long-term parking is available for drivers.

3

Terminal highlights: dining, relaxation, and more

SFO boasts an impressive array of dining and relaxation options across its terminals. Whether you’re in the mood for a quick snack or a gourmet meal, you’ll find eateries ranging from fast food to sit-down restaurants. For example, Terminal 2 offers numerous healthy dining choices, while the International Terminal provides a selection of international cuisine catering to the global traveler. According to Virgin Atlantic, SFO has award-winning dining options that suit every traveler’s needs.

If relaxation is what you seek, the airport offers some unique amenities. SFO features yoga rooms in Terminals 2 and 3, providing a calm environment to stretch and relax before a flight. Additionally, passengers can enjoy art and culture throughout the terminals thanks to the SFO Museum, which regularly hosts exhibitions. Furthermore, the airport is home to over 20 airline lounges, including many that are accessible with certain credit cards.

4

Sustainability and innovation

SFO is focused on delivering a high-quality passenger experience and being a leader in sustainability and innovation. According to the airport’s official environmental reports, it has achieved Level 3+ Carbon Neutrality under the Airport Carbon Accreditation program, making it the first airport in the US to receive this recognition.

Its focus on sustainability extends to its LEED Gold-certified terminals and waste-reduction initiatives, which include water refill stations designed to reduce plastic waste.

From an innovation standpoint, SFO offers fast, free WiFi throughout the airport without advertisements, ensuring travelers stay connected without hassle. The airport is also a pioneer in biometric screening, using advanced technology to expedite customs and security processes for international travelers, helping streamline the overall experience.

5

Special services and assistance

SFO provides many unique services to accommodate travelers with different needs. The airport is well-equipped to assist passengers requiring additional support, including those with disabilities. According to SFO’s passenger assistance resources, services include wheelchair assistance, accessible parking, and designated service animal relief areas. Additionally, information desks are strategically placed throughout the airport to assist travelers with any questions or special requests.

Photo: theptida sriwiphak | Shutterstock

Another unique feature of SFO is the WAG Brigade, a team of therapy dogs that patrol the terminals to comfort stressed passengers. It’s a delightful furry distraction from the stress of air travel.