Summary
- JetBlue plans to open its first airport lounges at JFK and BOS to accommodate premium passengers.
- Access to the lounges will be granted to Mint business class transatlantic passengers and select loyalty program members.
- The move helps JetBlue compete with other major airlines at JFK, such as American, United, and Delta.
As part of its ongoing JetForward strategy, JetBlue has revealed plans to open its first airport lounges. The lounges will be at both New York John F. Kennedy International Airport (JFK) and Boston Logan International Airport (BOS).
The 8,000-square-foot lounge at New York JFK Terminal 5 is planned to open towards the end of 2025, with an even larger 11,000-square-foot facility set to open at Boston’s Terminal C shortly after. Both lounges will contain areas for work, rest, and play, and will feature distinctive JetBlue branding coupled with local artwork. In a statement reported by Business Wire, Marty St. George, JetBlue’s President, explained the reasoning behind this latest move, saying,
“Customers have asked for a JetBlue lounge for years and we can’t wait to unveil our take in New York and Boston. Lounges have become an essential offering for the growing numbers of customers seeking premium experiences, and JetBlue’s lounges will further boost the value of our TrueBlue loyalty program as we expand our portfolio of JetBlue credit cards.”
Photo: Minh K Tran | Shutterstock
Passengers traveling in JetBlue’s Mint business class on transatlantic services, as well as those with eligible tier status in the carrier’s loyalty program, TrueBlue, and the airline’s premium credit cardholders will all be granted access to the loungers. As reported by CNBC, the airline has said that, to begin with at least, passengers traveling in the airline’s Mint cabin on other flights (including transcontinental services) will not be eligible for lounge access.
JetBlue’s growing presence at JFK and BOS
New York John F. Kennedy International Airport is JetBlue’s largest hub, and the carrier also has a significant presence at Boston Logan International Airport. JetBlue’s other hubs are Fort Lauderdale (FLL), Orlando (MCO), and San Juan (SJU).
Photo: Jack Skeens | Shutterstock
In addition to an extensive domestic and regional network, the carrier also operates a growing number of transatlantic services from both airports, with the following destinations:
|
New York (JFK) |
Boston (BOS) |
|---|---|
|
Amsterdam (AMS) |
Amsterdam (AMS) |
|
Paris Charles de Gaulle (CDG) |
Paris Charles de Gaulle (CDG) |
|
Dublin (DUB) |
Dublin (DUB) |
|
Edinburgh (EDI) |
London Gatwick (LGW) |
|
London Gatwick (LGW) |
London Heathrow (LHR) |
|
London Heathrow (LHR) |
Keeping up with the competition
JetBlue’s innovative onboard services, including its Mint product, offer an industry-leading passenger experience. With airport lounges, it will soon be able to better compete with the likes of American Airlines, United Airlines, and Delta Air Lines, on the ground too.
Photo: Delta Air Lines
Delta Air Lines, for example, recently opened its Delta One lounge at New York JFK, treating the carrier’s premium passengers to the ultimate luxurious airport experience.