Two Spirit Airlines employees got into a kerfuffle at the check-in counter with one agent seamlessly shoving her colleague, cursing her out, and checking in a passenger simultaneously.
Spirit Airlines Employees Fight In Front Of Customers At Check-in Counter
I found this on reddit yesterday afternoon and I see VFTW and TBS have already covered it this morning. I’m covering it too because I find it quite entertaining and so unsurprising for Spirit Airlines (even as the carrier has worked very hard to shed that image), though do keep in mind the video below is not safe for work:
Almost sent her with the luggage 😭😂 pic.twitter.com/K1JlcTtzOe
— DJ Kam Bennett (@KameronBennett) November 13, 2024
I won’t provide a detailed transcript of the conversation, either, and it is not even clear what the two are bickering about, but one agent warns the other, “Do not play with me, cause I’m not the one nor the two,” after shoving her onto a moving baggage belt behind the check-in counter. They get into the face of one another before one walks away, though instead of just leaving it be, the other agent utters a string of crude and vulgar language, even as customers are standing right there and clearly filming the interaction.
Part of me understands that sometimes enough is enough when two people cannot get along, but that’s just unprofessional…there is no excuse that would justify this and while Spirit may have a reputation in which an interaction like this is not even a surprise, it remains highly inappropriate.
With Spirit Airlines likely heading for Chapter 11 bankruptcy protection, her job may be on the chopping block anyway (Spirit has already cut a lot of routes and positions this year), but the two involved here would be better suited in a line of work that is not customer-facing.
Here’s the bottom line: we don’t revel in this foolishness or wish ill on either one, but let it serve as a constant reminder to us that our word choice matters, actions have consequences, and that we must cultivate self-control, especially in the workplace.
