This is the first time this award is being given, making the recognition even more significant. It highlights the exceptional hospitality and service delivered by our dedicated cabin crew, placing Saudia ahead of the industry in terms of cabin service excellence.
Rossen Dimitrov, chief guest experience officer at Saudia, said: “This award is a testament to the hard work and professionalism of our cabin crew in delivering world-class service. Saudia’s cabin crew exemplify the essence of Saudi hospitality and culture, embodying the warmth, generosity, and respect that are ingrained to the Kingdom. And this award does not only highlight our commitment to excellence but also aligns with Saudi Arabia’s Vision 2030, as we continue to bring the world to the Kingdom.”
The Business Traveler U.S. Awards recognise industry excellence, determined by a combination of editorial insights, industry benchmarks, and reader input. It is widely regarded as a benchmark for excellence in airlines, hotels, travel destinations, and related innovations.