Loyal American Airlines
passengers should take note that one of their Philadelphia Admirals Club
failed its health inspection in August, and the public are just hearing about it now. Philadelphia International Airport (PHL), one of American Airlines’ largest bases, has been rated by many as one of the worst airports in America.
“Roaches in the Breakroom”
As first reported on View From The Wing, Gary Leff has claimed that American’s employees have had enough and have dubbed their airport ‘Filthadelphia.’ There have even been reports of maggots at the gate and roaches in the break room. These claims relate directly to the B and C Admirals Club and first surfaced in August.
Photo: Catharine Pierce | Shutterstock
At Philadelphia International Airport
, American Airlines has three Admirals Clubs, which are specified below:
Admirals Club lounge |
Location |
Operating Hours |
Amenities |
---|---|---|---|
Terminal A |
A West Terminal, between gates A15 – A16 |
Closed as they develop a new flagship Admirals Club lounge |
TBC |
Terminal B/C |
The third floor, between Terminal B and C |
Open daily from 04:30 to 21:30 |
|
Terminal F |
Level 2, above the food court |
Open daily from 06:30 to 21:00 |
|
Related
All The Ways To Access American Airlines’ Admirals Club
Premium tickets, lounge memberships, credit cards, and elite status can all help with access.
Failed health inspection
According to the recently failed health department report, these are a number of the violations (but not extensive) that were identified:
- Physical evidence of insect activity
- Hazardous food that has been kept above 60 degrees
- Boxes of raw chicken stored next to boiled eggs
Photo: Philadelphia International Airport
Simple Flying reached out to American for comment. However, they had not responded by the time this article was published. However, they did share this response, according to View From The Wing.
Taking care of our customers is our main priority. We took immediate action upon receiving the inspection report from our Philadelphia International Airport Admirals Club in Terminal B/C. We’ve been working closely with our lounge partners and the Philadelphia Department of Health to address the results of the inspection and to inform our current and future processes.
This latest food safety scare comes as several lounges across the United States have recently failed their health inspection. Simple Flying previously covered how American Express’ largest Centurion Lounge at Hartsfield-Jackson Atlanta International Airport (ATL) failed its health inspection, with several new and repeat violations. The lounge in the airport’s Concourse E got a rating of just 69, just below the 70 required to pass. This happened just ten months after it opened to the public.
Related
Atlanta’s Centurion Lounge Fails Health Inspection 10 Months After Opening
Several new and repeat violations saw American Express’ largest lounge fail its latest inspection.
Philadelphia International Airport
With four runways, the airport is one of the busiest in the United States and operates more than 500 daily departures to more than 130 destinations. Following American Airlines’ merger with US Airways, the airline grew to hold a substantial presence at the airport and now operates a range of domestic, short-haul, and long-haul international flights.
According to the Bureau of Transportation Statistics, American Airlines has a 48.46% share of all airport operations, almost four times more than its closest competitor (Frontier Airlines, at 13.83%).
Photo: EQRoy | Shutterstock
While American has the largest presence at the airport with the most number of dedicated lounges, several other lounge offerings depend on airline or credit card status:
Lounge |
Location |
Opening times |
---|---|---|
American Express Centurion Lounge |
Terminal A West, Gate A14 |
Daily, from 05:30 to 21:00 |
British Airways Galleries Club Lounge |
Terminal A West |
Daily, from 15:30 to 18:30 |
Delta SkyClub |
Terminal D/E |
Daily, from 04:30 to 19:15 |
United Club |
Terminal C/D |
Daily, from 05:00 to 19:30 |
Minute Suites |
Terminal A/B Link |
Open 24 hours |
Be Relax Spa |
Terminal C, Gate 18 |
Daily, from 07:00 to 20:00 |
While all major American carriers operate at Philadelphia International Airport, there are also several foreign carriers operating at the airport, and these include:
- Aer Lingus: Dublin
- Air Canada: Toronto Pearson and Montreal Trudeau
- British Airways: London Heathrow
- Discover Airlines: Frankfurt
Related
Philadelphia International Airport Is Working To Attract Indian Carriers
Despite the absence of direct flights to major cities in India, 190,000 passengers traveled between India and Philadelphia in 2023.