Thales has renewed its support to Vietnam Airlines to provide its FlytCARE services for maintenance of their inflight entertainment (IFE) systems through a contract with Vietnam Airlines Engineering Company (VAECO, a wholly-owned subsidiary of Vietnam Airlines).
The 27 wide-body aircraft of Vietnam Airlines’ fleet of A350, B787-9 and B787-10 Dreamliner fleets are equiped with state-of-the-art Thales’ AVANT In-Flight Entertainment IFE systems. This latest contract covers maintenance for the airlines’ A350 and B787 fleets and includes spares availability services at Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport at Ho Chi Minh City.
FlytCARE provides direct and seamless support including spares availability services at Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport at Ho Chi Minh City.
The agreement further strengthens Thales’ long-term partnership with Vietnam Airlines and its subsidiary VAECO. It emphasizes the provision of spare parts, repair services, and logistics management, along with a commitment to equipment availability while minimizing operational risks. The FlytCARE agreement will provide ongoing IFE product support and services to VAECO, enhancing reliability and ensuring a world-class passenger experience for Vietnam Airlines.