Southwest Airlines is pausing corporate hiring and promotions and will be suspending most of its summer internships to cut costs and improve profits, CEO Bob Jordan said in a message to employees. 

“Every single dollar matters as we continue to fight to return to excellent financial performance,” Jordan said in a memo to employees on January 13, 2025, which was seen by CNBC.  

A Southwest spokesperson confirmed this decision in an email to CNBC the following day, stating that the airline will “continue to evaluate hiring needs on an ongoing basis to determine when it makes sense for the business to resume hiring.”  

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