Travelling by plane involves many variables that can affect the overall experience — whether it’s the legroom, the quality of in-flight snacks, or the potential proximity to a crying baby. Now, IndiGo, India’s largest low-cost airline, is set to introduce an unprecedented measure to enhance the comfort of women passengers.
Also read: Fly Far for Less: Here Are the Best Low-Cost Airlines in 2024
A new era of comfort for women travellers
Image credit: Natee Meepian via Canva Pro
IndiGo has announced a new policy that will allow women to view the gender of seats already booked on a flight and choose to sit next to another woman if they prefer. This new feature is set to be rolled out from Aug 2024. When booking, seats occupied by women will be displayed in pink (yes, a bit of a cliché), helping women easily identify and choose their preferred seating. Male passengers, however, will not have access to this information.
Voice of the customers
This policy is a first in the aviation industry, though similar options have been available on trains and buses in India for some time. The idea to implement this feature on flights came from a survey that asked women what would make their travel experience more comfortable. It’s a refreshing move that highlights the value of customer feedback.
What IndiGo has to say about this
Image credit: IndiGo | Facebook
According to IndiGo, “IndiGo is proud to announce the introduction of a new feature that aims to make the travel experience more comfortable for our female passengers. We are committed to providing an unparalleled travel experience for all our passengers, and this new feature is just one of the many steps we are taking towards achieving that goal.”
Also read: Jaipur Attractions — 12 Reasons Why You Should See India’s Pink City!
While the choice of pink may raise some eyebrows, the initiative itself is a significant step forward in changing the air experience for women travellers for the better.
Featured image credit: IndiGo | Official Facebook Page
Facebook featured image credit: Narendra Bisht (L); Leung Cho Pan (R) via Canva Pro
